Refund Policy & Guarantee
60 DAY MONEY BACK GUARANTEE
Free Shipping and Free Returns on all orders
100% No-Risk Promise. Order right now with confidence. Try out your Nutrii ‘Product’ for 60 days and if it doesn't work for you, you'll get your money back! There is absolutely no-risk in giving it a try. Nutrii strives to keep you totally fulfilled and gratified, which is why we offer our unmatched 60 days, money back guarantee.
We can allow for a refund of (1) order as long as only 1 bottle (maximum) of each product type is open. You cannot return multiple open or used bottles of the same product type. More than one return for the same product will not be honored. All returned products must be in "like new", undamaged and unaltered condition to be eligible for a refund.
Within 60 days from purchase, if you are unhappy and would like a refund for your Nutrii ‘Product’, here’s exactly what to do: Contact the Nutrii team by email info@nutrii.com. We will gladly provide you with our return address, so as not to waste any materials. We will also provide a pre paid shipping label. Return the product, the Nutrii invoice that you received, and the confirmation number you have been assigned. Note: We must receive the product within 60 days from the date of original purchase for the refund to be valid.
These guidelines were created to keep you satisfied, while at the same time ensuring we can continue to provide a quality product to other happy customers for years to come. After complying with the steps above, please allow adequate time for shipping, quality control, and communication with credit card companies and banks as you patiently await your refund.
All matters regarding returns of Nutrii Products must be conducted with place of purchase. Returning a Nutrii ‘Product’ without complying with our policy, or returning a Product absent the protections afforded by Nutrii as the retailer, or the protections conferred contractually to participants in the Nutrii Authorized Reseller program will unfortunately deem your transaction non-refundable. Nutrii defines ‘Product’ for the purpose of this policy as the sum of the following parts:
- Nutrii physical products (sealed bottles/containers containing unaltered Nutrii product)
- Nutrii digital or marketing materials prescribed for distribution with the physical Nutrii products, and
- Warranty protections held by Nutrii as the retailer or conferred by Nutrii in contractual agreement to authorized resellers.
Products not containing the sum of it's parts (products purchased from unauthorized resellers, who by definition, operate with no warranty protections that Nutrii is contractually bound to honor for example) are defined by Nutrii policy as ‘materially different’ from Nutrii products sold to end users (customers) by Nutrii or participants in Nutrii’s authorized reseller program, and thus are not authorized for resell. Products resold by persons, parties or entities, not granted warranty protections in a mutual agreement with Nutrii under Nutrii’s Authorized Reseller Program are not authorized for reimbursement in the event of return under this policy. Warranty protections as granted by Nutrii to authorized resellers cannot be purchased or transferred, and are held exclusively by Nutrii, except as conferred through mutual agreement between Nutrii and participants in Nutrii’s Authorized Reseller Program.
For the fastest response, please email us at: info@nutrii.com we’ll get back to you asap!